Start Your Career in Customer Service with Concentrix – Non-Tech Support (Voice/Blended) in Delhi & Gurgaon!
Are you passionate about helping people and solving problems? Do you have strong communication skills and an eagerness to work in a dynamic environment? Concentrix, a global leader in customer experience solutions, is currently hiring for Non-Tech Support Associate positions in both Voice and Blended roles located in Delhi and Gurgaon. If you’re a fresher or have limited work experience, this could be the perfect opportunity to begin your career with a well-established company that is known for its innovation, supportive work culture, and vast career growth potential.
Concentrix is recognized globally for offering outstanding customer service across a variety of industries. The company provides employees with the tools, training, and a great environment to thrive in customer care and beyond.
Why Concentrix?
Concentrix is not just another customer service company. It's a global leader in customer experience and a top-rated workplace that takes pride in its employees' growth and development. Working at Concentrix means:
- Global Presence: Be part of a company with a wide reach, serving customers all over the world.
- Career Growth: Concentrix is known for promoting from within. Employees often find career advancement opportunities across different departments or locations.
- Supportive Work Environment: Whether you're a fresher or have prior work experience, Concentrix fosters a positive and inclusive culture where everyone is encouraged to perform their best.
- Training & Development: The company provides employees with continuous training to enhance their skills and prepare for the future.
- Recognition & Rewards: Concentrix values hard work and recognizes employee contributions through rewards, bonuses, and growth incentives.
If you're someone who thrives in a fast-paced work environment and enjoys providing customer service, Concentrix offers the ideal platform for you to build your career.
Job Details: Non-Tech Support (Voice/Blended)
- Role: Non-Tech Support Associate (Voice/Blended)
- Company: Concentrix
- Location: Delhi, Gurgaon
- Salary: ₹2,64,000 per year
- Experience: Open to freshers and candidates with limited experience
- Job Type: Full-time, In-office
- Working Days: 5 days a week (weekends off)
Key Responsibilities:
As a Non-Tech Support Associate at Concentrix, you will be responsible for the following:
- Customer Support: Providing exceptional customer service over the phone, via email, and other communication channels.
- Problem Solving: Listening to customer queries with empathy and actively finding solutions to resolve their issues.
- Data Management: Efficiently navigating through various software systems to access and manage customer information.
- Customer Experience: Maintaining professionalism and creating a positive experience for every customer interaction.
- Collaboration: Working with your teammates to ensure the smooth functioning of day-to-day operations and sharing knowledge to improve team efficiency.
- Adherence to Standards: Following company policies and quality standards to ensure compliance and provide excellent service.
In this role, you will also have opportunities to develop your soft skills such as communication, problem-solving, and multitasking—skills that are valuable for personal growth and future roles.
Eligibility Criteria:
To apply for the Non-Tech Support Associate role at Concentrix, candidates must meet the following requirements:
- Excellent Communication Skills: Strong written and verbal communication abilities are essential for interacting with customers.
- Interpersonal Skills: Ability to build rapport with customers and work well with team members.
- Proactive Problem-Solving: A natural ability to anticipate customer issues and resolve them quickly and effectively.
- Basic Computer Skills: Proficiency with standard computer applications such as Microsoft Office and basic data entry.
- Ability to Multitask: Capacity to manage multiple customer requests and tasks simultaneously in a fast-paced environment.
- Educational Qualifications: A high school diploma or equivalent qualification is required.
- No Experience? No Problem!: Freshers or candidates with minimal work experience are encouraged to apply, as Concentrix provides extensive training for new employees.
Perks & Benefits:
Concentrix offers an attractive salary package and numerous benefits that include:
- Competitive Salary: Starting at ₹2,64,000 per year.
- Career Advancement: Opportunities for growth within the company.
- Supportive Work Environment: A positive, inclusive workplace culture.
- Transportation Assistance: Help with travel to and from the office.
- Training & Development: Continuous learning and career development opportunities.
- Rewards & Recognition: Performance-based bonuses and incentives.
How to Apply?
Ready to take the next step in your career? Applying for the Non-Tech Support Associate role at Concentrix is easy! Simply click the official application link below to submit your details.
👉 Click here to apply for the Non-Tech Support (Voice/Blended) role at Concentrix
Why Choose a Career in Non-Tech Support?
Working in a Non-Tech Support (Voice/Blended) role at Concentrix comes with numerous advantages:
- Develop Critical Skills: You'll gain valuable experience in communication, problem-solving, and customer service that will set the foundation for a long-lasting career.
- Growth Opportunities: Many employees start in customer support roles and advance to leadership, managerial, or even non-customer-facing roles within the company.
- Networking: As a global organization, Concentrix gives you the opportunity to connect with people from different parts of the world, fostering a broad network of professional contacts.
- Work-Life Balance: With five working days a week and weekends off, Concentrix ensures a healthy work-life balance.
Disclaimer:
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